QuickEETs Terms of Use

These Terms of Use ("Terms") govern your access to and use of the QuickEETs platform, available at quickeets.com and ph.quickeets.com ("Platform"), operated by NDara Pte Ltd, a company incorporated in Singapore ("NDara", "we", "us", "our"). These Terms apply to all users, including exporters, manufacturers, food producers, importers, distributors, trade teams, and any other individuals or entities who access the Platform ("User", "you", "your").

Unless the context requires otherwise, the following terms have the meanings set out below:

QuickEETs is a Command Center for food export readiness. It helps users check whether their products are ready for export by SKU, route, and destination market — before delay or rejection occurs at the border. The Platform is powered by NDara's proprietary decision engine, rules engine, and compliance logic, and operates through the following five-step workflow:

Each step is designed to give exporters, manufacturers, and trade teams full visibility into compliance status before committing to a shipment decision.

Readiness Recommendations are operational outputs generated by software. They are not legal determinations, regulatory rulings, customs decisions, or guarantees of any kind. Users are solely responsible for their own compliance obligations, regulatory submissions, and shipment decisions.

To access the Platform, you must create an Account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your Account. You must notify NDara promptly at quickeets@ndara.io if you become aware of any unauthorised access to or use of your Account.

You may not share your Account with any other individual or entity unless expressly permitted by NDara in writing. NDara reserves the right to suspend or terminate any Account that it reasonably believes is being used in a manner inconsistent with these Terms.

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

You retain ownership of all User Content and Product Data you submit to the Platform. By submitting User Content and Product Data, you grant NDara a non-exclusive, worldwide licence to use, store, process, and share that data to the extent necessary to provide the Platform's services. You warrant that you have the right to submit all User Content and Product Data; the information submitted is accurate and not misleading; and the submission does not infringe the intellectual property rights or confidentiality obligations of any third party.

All intellectual property in the Platform — including NDara's decision engine, rules engine, compliance logic, workflows, interface, reports, and documentation — remains the exclusive property of NDara Pte Ltd. Nothing in these Terms grants you any rights in the Platform beyond the limited access right described herein. QuickEETs and the QuickEETs logo are trademarks of NDara Pte Ltd. You may not use these marks without prior written permission. Feedback or suggestions you provide regarding the Platform may be used by NDara at its discretion without obligation to you.

The Platform integrates with or relies on third-party services, including Stripe for payment processing. NDara is not responsible for the availability, accuracy, or conduct of any third-party service. Use of third-party services is subject to the respective terms and policies of those third parties.

This includes, but is not limited to, warranties of merchantability or fitness for a particular purpose; warranties of accuracy, completeness, or currency of regulatory or compliance information; warranties that the Platform will be uninterrupted, error-free, or free of harmful components; and warranties that Readiness Recommendations will result in export approval, regulatory acceptance, or commercial success.

To the fullest extent permitted by applicable law:

You agree to indemnify, defend, and hold harmless NDara, its directors, officers, employees, agents, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

Both parties agree to keep confidential any non-public information shared in the course of using the Platform that is identified as confidential or that a reasonable person would recognise as confidential. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

These Terms remain in effect for as long as you maintain an Account or use the Platform. NDara may terminate or suspend your access at any time for breach of these Terms, suspected fraudulent use, or for any other reason with reasonable notice. You may close your Account at any time by contacting quickeets@ndara.io.

Upon termination, your right to access the Platform ceases. Unused Credits are non-refundable unless otherwise required by applicable law. Sections 4, 7, 10, 13, 14, 15, 18, and 19 survive termination.

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall first be subject to good faith negotiations between the parties. If unresolved within thirty (30) days, disputes shall be referred to mediation at the Singapore International Mediation Centre (SIMC). Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief from the courts of Singapore.